"Trans e-facilitator" war ein Projekt der Stiftung Digitale Chancen in 2012 - 2014.
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The project Trans e-facilitator provides a curriculum for facilitators of digital competences and promoters of telecentres. Six partner organisations from Portugal, Spain, Latvia and Germany are involved to transfer the curriculum into their countries. The project is founded within the Leonardo da Vinci Program by the European Commission. Technische Universität Dortmund coordinates the 24 month lasting project from Oktober 2012 till the end of September 2014.


Digital skills are becoming increasingly important in today's world. The computer and the internet influence the communication of people with each other as well as their participation in society. Through e-citizenship, the exchanges of opinions in social networks and the use of search engines and wikis to research information, the internet is becoming an integral part of social life. It has many advantages and yet it can appear to have an exclusive effect for people who do not yet possess the ability to navigate online competently. For these people important information, employment prospects and leisure activities remain concealed. The ability to deal with digital media is therefore essential for social participation. Since many people still are not online yet or have difficulties dealing with the digital world, the people who provide accessibility to the internet and try to make the digital media more understandable and available are becoming more important. For these facilitators of the internet, or e-facilitators, within the project a nationally standardized vocational training will be tested and a recognition process for the career of e-facilitators will be developed.


The Trans e-facilitator project has two objectives. On the one hand, a curriculum for facilitators of digital literacy will be implemented in each of the partner countries. With that a training opportunity for e-facilitators will be created, which is standardized on a national level and meets the needs of knowledge and skills the facilitators have. In Germany, facilitators of digital literacy are confronted with different target groups and often have to respond to different levels of learning, learning speeds and learning contents. At the same time their social influence is growing, because they are able to prevent social isolation and the impacts of internet risks. Through a well-adapted curriculum, e-facilitators will be trained in these areas and prepared for their role as facilitators.

The second objective of the project is to draw attention to the profession of e-facilitators and to establish it as a permanent profession. E-facilitators work already prevalent in many institutions, such as youth centres, retirement homes or community colleges, and yet there is neither a consensus on a name for their profession nor a recognized vocational training. Many have come to their facilitating profession through different career paths and are either formed technically or pedagogically. They have taught themselves the complementary other important skills for this occupation or acquired them through non-formal education pathways. As the need for courses to help around computer and internet increase in society, the need to strengthen the profession of the facilitators increases as well.


The objective will be achieved through a multi-stage approach in which the curriculum will be adapted to the respective national contexts and afterwards trainer will be prepared to facilitate their knowledge to future e-facilitators. The further course of the project aims at the recognition of the e-facilitator profession on a national level in Germany, Latvia and Portugal:

  1. In order to receive a more authentic view of the learning needs of facilitators in Germany, Latvia and Germany, national surveys will be conducted which aim at analyzing the gaps of knowledge and skills e-facilitators have.
  2. Based on these survey results and the previous project VET 4e-Inclusion, modules will be created that meet the national needs of e-facilitators.
  3. Trainers will receive trainings in these modules in order to pass their knowledge to other facilitators and to train them (Train-the-Trainer).
  4. The project will be published on a national and an international level and the results will be disseminated to put the career of e-facilitators into the consciousness of society.